Bridges the Data Gap Between Public Safety Agencies
FirstResponse911 is emergency response technology that saves lives by bridging the data gap between 9-1-1 call centers and their partner agencies.

FirstResponse911 provides a CAD-to-CAD interface for emergency call data from 9-1-1 call centers to their partner agencies including fire-rescue, private ambulance providers, towing companies, and other 9-1-1 call centers. FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agencies.
FirstResponse911 continuously
- Monitors the 9-1-1 call center CAD
- Provides CAD-to-CAD transfers of call information to the correct partner agency
- Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses
- Provides acknowledgements that data was received by partner agencies
Our goal is to allow call-takers/dispatchers to concentrate on the 9-1-1 caller and eliminate the need for dispatchers to call or radio other dispatchers.
Operating throughout the United States, cloud-based FirstResponse911 helps ECCs and their partner agencies improve emergency response.
Features & Benefits
More Information
FirstResponse911 Benefits
How FirstResponse911 Works
How FirstResponse911 Helps
Testimonials
Devan Seabaugh, VP Administration
FirstResponse911 software provides reliable emergency call data routing, notification, and other advanced features to help improve response times and resource utilization. Designed to easily integrate and unify multiple emergency systems, FirstResponse911 simplifies and reduces errors in forwarding call data to the correct transport agency.
For more information about FirstResponse911, contact us.