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FirstResponse911

FirstResponse911

CAD-to-CAD Interoperability for Public Safety Agencies

Bridge the data gap between public safety agencies. Share 9-1-1 incident data automatically. Keep partner agencies informed as calls develop.

FirstResponse911 is a secure, cloud-based CAD-to-CAD solution that connects public safety agencies through real-time incident data sharing. It monitors CAD information, transfers call details to the appropriate partners, and provides receipt acknowledgments.

Reduce Manual Dispatch Work

Automated CAD-to-CAD transfers reduce the need to relay incident information by phone or radio and manually enter it at the receiving agency.

Keep Incident Information Moving

  • Selective transfers: Route data using configured criteria such as area, time, unit assignment, etc.

  • Continuous updates: Share address changes, incident priority, problem nature, CAD notes, unit times, and unit AVL.

  • Enhanced location information: Integrated RapidSOS, what3words, and Google Plus Codes.

  • Safety notifications: Monitor narrative keywords to flag important changes and potentially dangerous situations.

  • Reporting: Track transfers, acknowledgments, and other transactions with logs, monthly summaries, and incident audit reports.

Connect Your Emergency Response Partners

Discuss Your CAD-to-CAD Interoperability Needs

Explore how FirstResponse911 can support your agency’s CAD-to-CAD interoperability needs.

Features & Benefits

FR911 - Selective Call Data Transfer

Selective Call Data Transfer

Selective Call Data Transfer

Incident data is transferred as it is recorded based on pre-configured rules. Limit/filter incident data transfers based on area, time of day, priority levels, etc.
FR911 - Continuous Updates

Continuous Incident Updates

Continuous Incident Updates

Incident updates are shared in real time with partner agency(s). Updates include, but are not limited to, address change, priority change, problem nature change, and CAD notes.
Artboard 1

Integrated Location Services

Integrated Location Services

RapidSOS, what3words, and Google Plus Codes are integrated to provide enhanced location information.
FR911 - CAD-to-CAD

CAD-to-CAD Transfer

CAD-to-CAD Transfer

CAD-to-CAD transfer of incident data to partner agencies as the 9-1-1 call is taken. Eliminate the need for 9-1-1 call centers to call or radio partner agency(s). Eliminate the need for the partner agency to manually enter data.
FR911 - Reporting

Reporting

Reporting

Incident call data transfers, acknowledgements, and other transactions are logged for auditing and reporting. Monthly summary reports of agency-specific incidents are available as well as specific incident audit reports.
FR911 - Personnel Safety

Personnel Safety

Personnel Safety

Actively monitor the call narrative for keywords, to notify partner agencies on important changes or of potentially dangerous situations.

More Information

FirstResponse911 Benefits

DataTech911 developed FirstResponse911 to ensure that 9-1-1 call data gets transferred to the correct partner agency(s) even in times of high demand and limited resources...
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DataTech911 developed FirstResponse911 to ensure that 9-1-1 call data gets transferred to the appropriate response agencies even in times of high demand and limited resources...
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How FirstResponse911 Works

FirstResponse911 provides ECCs with the ability to automatically route call data to a partner agency based on established policies and procedures. The system enforces...
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FirstResponse911 provides ECCs with the ability to automatically route call data to a responding EMS agency based on established policies and procedures. The system enforces...
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How FirstResponse911 Helps

FirstResponse911 relays crucial information to private ambulance companies and other partner agencies. It is an emerging technology providing the following benefits...
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FirstResponse911 relays crucial information to private ambulance companies and other response agencies. It is an emerging technology providing the following benefits...
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Testimonials

We’ve set up an automatic relay using FirstResponse911 that provides our dispatchers the ability to see call information on intake by the County 911 PSAP. When someone picks up the phone and calls 911, as soon as the location of the call pops up in the County’s computer aided dispatch system, we will see it in our dispatch center and respond a unit. The entire process takes less than a minute and requires limited data entry by our dispatchers.

Devan Seabaugh, VP Administration

MetroAtlanta Ambulance Service

FirstResponse911 software provides reliable emergency call data routing, notification, and other advanced features to help improve response times and resource utilization. Designed to easily integrate and unify multiple emergency systems, FirstResponse911 simplifies and reduces errors in forwarding call data to the correct transport agency.

For more information about FirstResponse911, contact us.

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