Testimonials

"Medic Ambulance, with operations in Solano and Sacramento Counties in California, is the longest-tenured CAAS Accredited provider in Northern California and one of only 30 CAAS accredited companies worldwide to also hold IAED Accredited Center of Excellence recognition. Responding to 56,000 requests annually, Medic Ambulance achieves 99 percent compliance for all metrics in their ALS Exclusive Operating Area contract and 95 percent compliance for interfacility contracts."

"We’ve set up an automatic relay using FirstResponse911 that provides our dispatchers the ability to see call information on intake by the County 911 PSAP. When someone picks up the phone and calls 911, as soon as the location of the call pops up in the County’s computer aided dispatch system, we will see it in our dispatch center and respond a unit. The entire process takes less than a minute and requires limited data entry by our dispatchers."

"A 24×7 solution, DataWatch911 is part of the regular operations of the agency. It is not simply a reporting tool, its real time analytics provide actionable data we use in making critical decisions."

"StatusNet911 is one of the most important tools in our EMS System. We depend on StatusNet911 to send critical information to hospitals, maintain real-time status of hospitals, and to assist in the management of multi-casualty incidents."

"Mecklenburg EMS Agency has relied on DataWatch911 for many years. It is a vital component of our dispatch operations which has helped us manage systems-wide productivity and accountability. It monitors total system performance, all compliance factors, and all customized workload metrics in real-time."

"I was searching for a way to automate our private ambulance notifications and reduce the workload on our dispatchers. DataTech911 offers that solution. The private ambulance company receives data directly from our CAD with no additional work by the dispatcher, they also get updated CAD notes and the chat feature allows each agency to confirm any misunderstanding. Our partnership with DataTech911 has been great. From the initial sales contact through install and continued support. Our dispatchers love the application and the efficiencies it provides them."