FirstResponse911

    
                FirstResponse911            
                    
        Bridges the Data Gap Between Public Safety Agencies

FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses.

FirstResponse911 continuously …

Monitors the 9-1-1 call center CAD
Provides CAD-to-CAD transfers of call information to the correct partner agency(s)
Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses
Provides acknowledgements that data was received by partner agency(s)

FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s).

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        Operating throughout the United States, cloud-based FirstResponse911 helps ECCs and their partner agencies improve emergency response.    

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Features & Benefits

Continuous Incident Updates

Incident updates are shared in real time with partner agency(s). Updates include, but are not limited to, address change, priority change, problem nature change, and CAD notes.

Selective Call Data Transfer

Incident data is transferred as it is recorded based on pre-configured rules. Limit/filter incident data transfers based on area, time of day, priority levels, etc.

Personnel Safety

Actively monitoring the call narrative for keywords, FirstResponse911 notifies partner agencies with alerts. ECCs can use this feature to automatically notify partner agencies of potential dangerous situations.

Location Integration Apps

RapidSOS, what3words, and Google Plus Codes are integrated to provide enhanced location information.

CAD-to-CAD Transfer

CAD-to-CAD transfer of incident data to partner agencies as the 9-1-1 call is taken. Eliminate the need for 9-1-1 call centers to call or radio partner agency(s). Eliminate the need for the partner agency to manually enter data.

Reporting

Incident call data transfers, acknowledgements, and other transactions are logged for auditing and reporting. Monthly summary reports of agency-specific incidents are available as well as specific incident audit reports.

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FirstResponse911 Benefits

DataTech911 developed FirstResponse911 to ensure that 9-1-1 call data gets transferred to the correct partner agency(s) even in times of high demand and limited resources...

DataTech911 developed FirstResponse911 to ensure that 9-1-1 call data gets transferred to the appropriate response agencies even in times of high demand and limited resources...

How FirstResponse911 Works

FirstResponse911 provides ECCs with the ability to automatically route call data to a partner agency based on established policies and procedures. The system enforces...

FirstResponse911 provides ECCs with the ability to automatically route call data to a responding EMS agency based on established policies and procedures. The system enforces...

How FirstResponse911 Helps

FirstResponse911 relays crucial information to private ambulance companies and other partner agencies. It is an emerging technology providing the following benefits...

FirstResponse911 relays crucial information to private ambulance companies and other response agencies. It is an emerging technology providing the following benefits...

Testimonials

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FirstResponse911 software provides reliable emergency call data routing, notification, and other advanced features to help improve response times and resource utilization. Designed to easily integrate and unify multiple emergency systems, FirstResponse911 simplifies and reduces errors in forwarding call data to the correct transport agency.

For more information about FirstResponse911, contact us.

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Bridges the Data Gap Between Public Safety Agencies

Operating throughout the United States, cloud-based FirstResponse911 helps ECCs and their partner agencies improve emergency response.